Cases
HR Development
Leadership Development
As Director of HR development I designed and facilitated a serie of training sessions on coaching skills. In this very tight coaching framework, the conflict-affected management team was encouraged to discuss their conflicts.
They developed a strong confidentiality where even very personal challenges were gradually dissolved. The leaders evolved a close collaboration that lifted the entire organization's ability to deliver. ability to make leaders grow as well
Development of a leadership code of conduct for international executive staff, following a merger with the competitor, created a new common leadership direction. This was a success due to my extend knowledge of how to build empowerment and my pragmatic facilitation of the process.
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Business Development
Redesigning workflows for business governance whitin between sales, development and customer care at a web service provider created higher customer satisfaction and less time spent on support.
My ability to move the general focus from new software features to strong attention to customer’s needs was an important success parameter in the company’s entry to the international marked.
Quality Assurance & Standardization
As Project Manager of large intranet solutions I created a full standardization protocol for quality assurance. The concept emerged from my talent for creating structure and simple solutions to complex problems. It became the basis for a new business area to the consulting house.
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Political Governance
As Secretary-General of the establishment of a volunteer center's political, economic and legal independence, I succeeded in engaging and coordinating the enthusiastic projects of 16 NGOs with a common goal of improving the welfare of the vulnerable. The success factor was my ability to communicate authentically and empathetically about value-based strategic policy goals.
Leadership
Leadership for motivational turn'around for 50 IT specialists in direct reference resulted in a top ranking on employee satisfaction. This was achieved due to my ability to utilize research-based psychological knowledge into converting resistance into personal development.